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Onepilot 

Worked on both the marketing website and the SaaS product, leading the full website redesign and designing specific features within the product.

Full Website Rebranding

Key Product Feature - Quality Control

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This interface centralizes process checks, call recordings, and transcripts to verify ticket quality in one streamlined view. I led the UX and ergonomic design, structuring complex information into an intuitive layout that improves navigation speed and optimizes the quality control workflow.

"Crew" - Internal OS

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internal OS, born from a side project and quickly adopted company-wide to centralize feedback, team organization, and operational tools.

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